About Us

Privacy Statement

At the VIP Lounge Casino, it is our uncompromising obligation to provide the highest standards of account security and privacy. Each real money account is safe guarded with the following account security features:

Accountability and Integrity:

VIP Lounge Casino employs some the most sophisticated monitoring programs in the industry to identify any potential irregularity. The VIP Lounge Casino, as well as other expert sources in the banking and gaming industries, continue to work with our software engineers to continue to provide the highest levels of protection to our players.

We at the VIP Lounge Casino believe that we are responsible for not only creating a sense of luxury and class for the online gamer, but also creating a real sense of security. Therefore, it is of the utmost necessity that we operate by the highest standards and use every tool in our power to make sure that every piece of information that is entrusted to us is secured and protected.

Controlled Access for Players:

VIP Lounge Casino accounts are only able to be accessed with a unique Account Name and Password. Each Player is only allowed one (1) account. It is the player’s responsibility to keep their password strictly confidential. If it happens that a player’s account Name and Password are no longer confidential to that player, a replacement will be issued upon request. All communications between you and our VIP Lounge Casino server are encrypted and secured under SSL (Secure Sockets Layer), the most accepted communications security system for advanced e-commerce over the Internet.

Privacy and Confidentiality:

All player account information is maintained under a strict privacy and confidentiality policy. We will not release any information to any person other than the immediate account holder without that account holders consent.

Account History:

VIP Lounge Casino maintains an account history for every player, detailing the outcome of each and every bet placed, regardless of the casino game, as well as every deposit and withdrawal regarding their real money account. A player may Contact Us at any time to request the details concerning their account.

Proactive Support Unit:

If you have any questions regarding the security policies at VIP Lounge Casino, or if you have a specific security related issue needing attention, we encourage you to Contact Us immediately.

We promise to go to any length to safeguard every aspect of your online account information. You have entrusted us with important and confidential information and we consider it an honor, as well as an obligation, to keep that information in the strictest of confidences.

Thank you for selecting the VIP Lounge as your preferred gaming destination,

William McNamara
General Manager